Zepto Cash on Delivery Not Showing? Here’s What You Need to Know:

Zepto is one of the fastest grocery delivery apps in India. It promises groceries at your doorstep in just 10 minutes. While many users prefer paying online, some still want the comfort of paying cash on delivery (COD).

But what happens when the "Zepto Cash on Delivery" option is not showing? Don’t worry. In this article, we’ll explain everything about Zepto’s COD system, why it disappears, how to fix it, and what rules apply.

Let’s clear all your doubts!

zepto cash on delivery solution


 Does Zepto Offer Cash on Delivery?

Yes, Zepto does offer cash on delivery on many orders. You can pay by cash when your groceries arrive at your doorstep.

However, not all orders will have this option. It depends on a few conditions.

Why Is Cash on Delivery Not Showing in Zepto?

Many users face the issue where cash on delivery is not showing during checkout. This can happen for the following reasons:
 

1. High Order Value:

Zepto has a limit for COD orders. If your order total is too high, the app may remove the COD option.
 

2. New User Account:

If you are a new user, COD might not be available on your first few orders. Zepto sometimes restricts COD to reduce risk.
 

3. Location Not Eligible:

COD is not available in all areas. If your area is not covered, you won’t see the cash on delivery option.
 

4. Previous Payment Issues:

If you’ve rejected COD orders before or failed to pay in the past, Zepto may block COD on your account.
 

5. Product Category:

Some items may be listed under prepaid-only sections. This includes certain electronics, frozen items, or offers.

How to Fix “Zepto Cash on Delivery Not Showing”

Here are a few simple steps to try:

1. Reduce Your Order Value:

Try placing a smaller order. COD usually works better for orders below ₹1,000.
 

2. Check Your Location:

Make sure your delivery pin code supports COD. You can try changing your delivery address temporarily.
 

3. Try a Different Product:

Some specific products may remove the COD option. Try placing an order with just common grocery items like milk, bread, or vegetables.
 

4. Clear Cache and Update App:

Sometimes the app may glitch. Clear your app’s cache or update Zepto to the latest version. 

Zepto Cash on Delivery Limit:

There is no official statement on the exact Zepto cash on delivery limit, but most users report that:
  • COD is allowed for orders below ₹1,000–₹1,500.
  • Higher amounts often need online prepayment.

This limit can also change based on your area or order history.

How to Order Cash on Delivery in Zepto:

If COD is available for your order, here's how to select it:
  1. Add items to your cart.
  2. Go to the checkout screen.
  3. Choose “Cash on Delivery” under payment options.
  4. Confirm and place your order.
Make sure someone is available at home with the exact change or cash amount.

Zepto Delivery Partner and Cash on Delivery:

Zepto’s delivery partners handle cash payments for COD orders. They collect the money when they hand over the groceries.

Be polite and prepared with the amount in hand. This makes their job easier and your delivery smoother.

Note: If you cancel too many COD orders or refuse to pay, Zepto may block your account or remove COD permanently. 

FAQs About Zepto COD:


Q1. Can I pay by UPI after choosing cash on delivery?

A. Yes you can pay through UPI, but if you select COD, the delivery partner will expect for cash. For UPI, you can request to the rider, for QR code.

Q2. Is COD available for all users?

A. COD depends on your account history, order size, and delivery location.

Q3. Can I switch to COD after placing a prepaid order?

A. No, once an order is placed, you cannot change the payment method.

Conclusion:

If Zepto cash on delivery is not showing, it usually means your order or account does not meet certain conditions. But the good news is it's easy to fix in most cases.

Try lowering your cart value, updating the app, or checking your delivery location. Zepto is a reliable app, and with the right settings, COD should work without any issues.

Always be ready with your cash, and enjoy your groceries delivered in 10 minutes!